All Personal Power Cruisers come with a 1 year limited Warranty.
What is Covered:
Defects in materials and workmanship in this product. Batteries, motors and internal electronics.
What is Not Covered:
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, dirt or foreign materials. Any aftermarket parts or accessories not approved and or installed by VBOARDS will void all warranties.
This limited warranty does not cover any damage, deterioration or malfunction resulting from the unauthorized tampering with this product, any repairs attempted by anyone unauthorized by VBOARDS to make such repairs, or any other cause, which does not relate directly to a defect in materials and/or workmanship of this product.
VBOARDS is not responsible for damage from shipping (such claims must be presented to the shipping carrier)
All repairs and service are performed in the United States at our repair center. We have expertly trained repair technicians that perform all repairs and service.
*Custom boards are covered under this warranty, only for mechanical and defective parts. Custom bodies and wheels will not be covered in any way.
What VBOARDS will do, at its sole option, provide one of the following remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty: 1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition.
VBOARDS will also pay the shipping costs necessary to return this product once the repair is complete. 2. Replace this product with a direct replacement or with a similar product deemed by VBOARDS to perform substantially the same function as the original product. What VBOARDS will not do Under This Limited Warranty If this product is returned to VBOARDS or the authorized dealer from which it was purchased or any other party authorized to repair VBOARDS products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment.
How to Obtain a Remedy under this Limited Warranty To obtain a remedy under this limited warranty, you must contact either the authorized VBOARDS reseller from whom you purchased this product or the VBOARDS service center. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from VBOARDS or an authorized VBOARDS reseller. If this product is returned under this limited warranty, a return authorization number, obtained from VBOARDS, will be required. You may also be directed to an authorized reseller or a person authorized by VBOARDS to repair the product. If it is decided that this product should be returned directly to VBOARDS, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused. Limitation on Liability